Shipping Policy
Domestic Shipping Policy
NOTE: Shipping delays!!
Shipment Processing Time
We make every effort to process all orders within 1-2 business days. Orders are not shipped on weekends or holidays. Please allow up to 10 business days for delivery. This includes processing time, plus shipping time from the delivery service.
From time-to-time, we may experience delays in service to product shortages or other unforeseen circumstances. If this causes a significant delay in the shipment of your order, we will contact you via e-mail or telephone. Please provide your complete contact information so we may reach you, if necessary.
Note: UPS does not ship on the weekend. UPS may ship on some holidays, but delays should be expected. USPS does not ship on Sunday and holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipment Method |
Estimated Delivery Time |
Shipment Cost |
| USPS First Class - Orders under $80 | 4-8 business days | Starts at $4.00, approximately |
|
USPS First Class- Orders over $80 |
4-8 business days |
Free, we pay for shipping |
|
USPS Priority - Orders under $80 |
2-4 business days |
Starts at $8.00, approximately |
|
USPS Priority Mail - Orders over $80 |
2-4 business days |
Starts at $8.00, approximately |
We pay for First Class mail on all orders over $80. If your order is over $80 and you prefer Priority Mail for faster delivery, please select this at check out. Customer is responsible for paying for Priority Mail in this instance. All shipping costs and delivery times are estimates. Costs are dependent on destination and weight of order.
Shipment to P.O. Boxes or APO/FPO Addresses
Mind Body Hemp ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours. If there is a delay in your order and you have received a confirmation number, please contact either UPS or USPS directly to determine the delay. Please do this before you reach out to us. We are not able to obtain any information beyond what is provided on the online tracking features of UPS and USPS.
Lost & Damaged Shipments
Mind Body Hemp is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Please confirm the shipping address is accurate and complete before submitting your order. Incorrect or partial addresses could result in delays or lost shipments. Mind Body Hemp does not offer refunds as a result of shipment delays. Please prefer to our Refund Policy.
Other Shipping Notes
At this time, we are unable to ship CBD products internationally.